Terms of service
1. Introduction
This website is operated by BIGI S.r.l. (Seryt). By accessing the site or purchasing products, you agree to these Terms of Service.
2. Changes to Terms
We may update these Terms at any time. Continued use of the site means acceptance of changes.
3. Website use
You agree to use the website only for lawful purposes and not to:
- violate laws or third-party rights
- introduce harmful code or malware
- misuse the services
We may suspend access for violations.
4. Products and availability
Products are subject to availability.
We may change prices, descriptions, or availability at any time.
Images are for illustrative purposes only.
5. Orders and contract
Orders are binding only after our confirmation.
We may refuse or cancel orders due to errors, fraud suspicion, or stock issues.
Refunds will be issued where applicable.
6. Pricing and payments
Prices are in EUR and include VAT.
Payments are processed by secure third-party providers.
7. Shipping
Delivery times are estimates and may vary.
We are not responsible for courier delays or force majeure events.
8. Right of withdrawal
Customers have a 14-day withdrawal right under EU law, unless exceptions apply.
9. Warranty
Products are covered by a 24-month legal conformity warranty.
10. Intellectual property
All content is protected and may not be reproduced without authorization.
11. Liability
Services are provided “as is”. We are not liable for indirect damages within legal limits.
12. Third-party services
We use third-party services such as Shopify, PayPal, Google, and Meta.
13. Privacy
See Privacy Policy for details.
14. Governing law
Italian law applies.
15. Contact
BIGI S.r.l. – info@seryt.com